
Refunds and Returns Policy
I want you to love your purchase, but if you are not satisfied for any reason I will accept returns and exchanges within 14 days from when you received your item(s).
To be eligible for a return, your item(s) must be in the same condition as when you received them, unworn and/or unused, with tags, and in its original packaging. Please provide your name, email, and order number.Â
Once we receive your item in satisfactory condition, we will issue you a refund for the purchase price or exchange your item with another item. Because we move around the country for a portion of the year, our address changes frequently. To make sure your return is returned to the right location please email us at:
support@theturquoisefeather.com
Damages and issues
Please inspect your order when it arrives and contact us immediately if there are any issues. Occasionally, items are damaged or missing in the mail. If an item has been damaged when you receive it, let us know we will work to correct the problem. However, we are not responsible for lost items. Â We cannot accept returns on gift cards.
Refunds
Once we receive your item(s) we will process the return or exchange. Your account will be credited using to the original payment method.